Inside Isabella Casillas Guzman's plan to remake the Small Business Administration, to better serve all entrepreneurs.
Update: The Small Business Administration finalized rules on April 12, 2023 lifting the cap on Small Business Lending Companies and removing its loan authorization requirement, among other changes.
Long before Isabella Casillas Guzman took over at the Small Business Administration in 2021, while the agency was still pumping roughly $1 trillion of emergency aid into the heart of the American economy, she helped out her father as he grew his veterinary hospital in East Los Angeles into a small area chain. After school and during breaks, she checked in customers and their pets at the front desk while her siblings--all of whom became doctors--tended to tasks in the back of the house.
Working among the menagerie of cats, dogs, birds, and the occasional iguana, she marveled at how her father juggled the dueling responsibilities of business owner and practitioner. "That was the experience of a lifetime," Guzman told Inc. in a recent interview. Watching him "being the veterinarian all day long and then having to manage staff and growth and multiple offices--that framed my interest in making sure that everybody has that opportunity to pursue their American dream."
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